Reference

Terms and Conditions That Cover Your d88 Account

These terms set out what you agree to when you open and use your d88 account — including how deposits through JazzCash, Easypaisa and Raast work, what conduct is expected, and how disputes are handled.

Account eligibility rulesJazzCash, Easypaisa & Raast deposit termsWithdrawal conditionsAccount suspension policyDispute process

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What These Terms Actually Cover

d88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on d88, you confirm you have read and accepted these terms in full. They apply to every action taken on your account — from the moment you register to every deposit, withdrawal, and wager placed. Deposits made through JazzCash, Easypaisa, or Raast

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are subject to the transaction limits and verification steps described in the payments section of these terms. Withdrawals require your account to pass identity verification before funds are released to your linked wallet. You may not hold more than one account; duplicate accounts are subject to
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closure without prior notice. d88 reserves the right to amend these terms at any time, and continued use of your account after a change is posted constitutes acceptance. Access to this platform and the enforceability of these terms depend on local law in your region. Where
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local law restricts or prohibits online wagering, you are responsible for determining your eligibility before proceeding. We do not make representations about legal status in any specific jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under these terms, our support team can walk you through the relevant section. Reach out through any of the channels below — we handle terms queries alongside general account questions, so you do not need a separate process.

Live Chat Open the chat widget from your account dashboard. A support agent will review the specific clause or account action you are querying and respond directly.

Email Support Send a written query to our support address. Email is suited for formal terms disputes or requests for a written explanation of a specific policy decision.

Account Help Centre The Help Centre in your account settings lists common terms questions with plain-language answers, including wallet verification steps for JazzCash and Easypaisa.

HOW WE APPLY THESE RULES

How d88 Handles Your Account Under These Terms

These terms are not written to catch you out — they exist so both sides know exactly where they stand. Here is how we apply the key areas in practice, from data handling to account security.

Data Handling We collect only what is needed to verify your identity and process transactions. Your JazzCash or Easypaisa number is stored securely and used only for wallet transfers linked to your account.

Account Security Login activity on your account is monitored. If unusual access is detected — such as a login from an unrecognised device — we may suspend the session and ask you to re-verify via OTP before restoring access.

Data Retention Account records including transaction history are retained for the period required under applicable regulations. You may request a copy of your account data by contacting support in writing.

Requesting Changes To update personal details such as your linked Raast number or registered mobile, submit a request through live chat with identity verification. Changes take effect after confirmation from our team.

Common Questions About These Terms

These are the questions we receive most often about how our terms work in practice. If your question is not here, use live chat or the Help Centre in your account.

We post an updated version whenever terms change. Continuing to use your account after the revision date means you accept the new version. Check the terms page periodically for the current text.

Accounts found in breach may be suspended or closed. Any pending withdrawals are reviewed on a case-by-case basis. You can contact support to query a specific action taken against your account.

No. Withdrawals to JazzCash, Easypaisa or Raast require your identity verification to be complete. Submit your ID documents through the verification section in your account dashboard to proceed.

Enforceability depends on local law in your region. Access to d88 is available only where permitted under local law. You are responsible for confirming your eligibility before opening an account.

Send a written dispute to our support email with your account details and the transaction in question. We aim to respond with a formal position within the timeframe stated in our complaints process.

Yes. Contact support in writing via email or live chat to request your account data. We will confirm the information we hold and the format it can be provided in, subject to verification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your d88 Account

How to Reach Us About These Terms

How d88 Handles Your Account Under These Terms

Common Questions About These Terms

01 Do these terms change, and will I be told when they do?

02 What happens to my account if I breach these terms?

03 Can I withdraw funds if my identity verification is incomplete?

04 Are these terms enforceable where I live in Pakistan?

05 How do I raise a formal dispute about a transaction or account decision?

06 Can I request a copy of my account data under these terms?

Terms & Conditions

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